What’s The Story?

Find It • Craft It • Share It

Heather Townsend Communications, LLC

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Heather Townsend specializes in providing step-by-step, practical, and efficient communication coaching programs. She uses her dual background in law and performance to take her clients’ communication skills to the next level.  


Find It

Identify the story you are telling.



Ensure the story is clear, compelling, and real.  



Deliver your well-crafted story with confidence.


Heather's Story

Heather Townsend’s unique blend of writing, legal and performance experience enables her to provide customized communications coaching to a wide variety of clients. Heather worked for eight years as an attorney in the litigation department of a large international law firm, where her practice included complex commercial litigation and federal trials. She then returned to her performance roots, working as a professional actor in Chicago. A member of Actors’ Equity Association and the Screen Actors’ Guild, her credits include productions with the Paramount, Mercury Theatre, Shattered Globe, Northlight, Remy Bumppo, Theatre Wit, Porchlight (where she is an Artistic Associate) and readings with the Goodman and Steppenwolf.

She received her B.A. in English from Columbia University and her J.D. from The University of Chicago Law School, where she won the Hinton Moot Court Competition in her second year.

What People Are Saying


Bespoke Services

Whether it’s a one hour lunch presentation, a half-day group workshop, or a one-on-one coaching session, Heather creates content that directly targets her individual clients’ needs and gets real results. 

She knows the one-size-fits-all approach doesn’t work—she’s a firm believer in personalization.


1:1 Private Coaching


Group Workshops