"An invaluable asset... I feel proud"

Heather was an invaluable asset as I prepared to speak from the stage of the Metropolitan Opera House. In a short time, she helped me focus my thoughts and content, hone my slide presentation, and manage my message to a large audience. She was part teacher, part coach, part cheering section, while always analytical and direct. Heather was dedicated and available during the period leading up to my speech. Her solid, easily adaptable methods ultimately were essential in helping me to give a presentation of which I feel proud.

—Rachel Stern, Executive Vice President, Chief Legal Officer and Global Head of Strategic Resources, FactSet

Heather Townsend